How to refund a game on Steam? If you feel your refund was unfairly refused, you can issue another request and it'll be reconsidered by a different Valve employee. Or you can look at the link I posted back in June. With all that in mind, Valve are pretty strict when it comes to people aiming to abuse the system. This feature was included to encourage people from using Steam and original products for game purchase. This must have been done in a short period of time only then will it be considered an abuse. Yes, but the refund request will need to be initiated by the gift recipient. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund.
A game, where every new patch breaks something and the Devs even admitted it more than once. I must say I have to agree with this, and not only for the short games mentioned. Click on the drop-down menu and choose where you would like to obtain the refund in. I got it for review, and I still felt like I was owed some compensation for suffering through its early technical woes. Asking For Friends Posts asking for friends or people to game with are not permitted.
For now, at least, Valve have made a significant step forward in balancing a system that was previously stacked against customers. Try not to re-request during this period. Together, they cited information from. Just because you bought the card just for those games, doesn't mean you paid for the games. Locate the game you want to refund in the list and click it. .
You can look at the Steam Hardware order terms for detailed guidelines or return and cancellation policy. Approved refunds can take up to 7 days to appear in your account — however, refunds to international payment methods may take longer. Every hour you've put into Dota 2 is legally the property of Valve and may or may not be used against you in the future for the purpose of selling hats. The support team of steam will look into the refund request but it is doubtful whether you will receive the refund. At the top of the support page is a list of games you have recently played, which you can click on to see options for addressing problems. The latest Steam client update its new integration with Steam refunds and the Steam support site, and a has gone live. You have paid for both copies, and both of you have the gane.
I played the game long enough for a Steam trading card to drop 12 minutes , wrote and then headed over to the new Steam support site which seems to be replacing portions of the existing Steam support site at support. Unrelated Content Posts must be about or be related to Steam, Valve or this subreddit. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Developers who might like to offer refunds that Valve would deny also don't currently have any options that would result in the game being removed from the player's library. One common thing to try is installing to C rather than a different drive if that's what you've been doing. I've spoken to other Steam users who have had refunds processed within 48 hours. You can't refund something you didn't buy from them, or even buy in general.
Valve will return the money within a week through the player's payment method or, failing that, Steam Wallet. If you think that you refund request was unfairly refused. Since then the working of the gifting system works differently. Here is an overview of how refunds work with other types of purchases. EikeInteresting stuff about it from developers, commented by TotalBiscuit: One thing he mentions is that you only need one copy of a game to initiate an avalanche of illegal copies, and that it doesn't really matter if that one is refunded or not.
Then you'll need to ignore the fact that Steam will list every game from the transaction in your refund request and instead just check the total value of the refund. Maybe this will completely destroy all developer revenues. QuoteI'd speculate that Valve will tune the system to allow it to cater better to different styles of games rather than have a one-size-fits-all policy. Note that some of the screenshots shown were taken after I'd been refunded and re-purchased the game, accounting for the discrepancy in hours played, achievements and dates. Can I refund Dota 2 and get back all the hours I spent farming creeps? You can get your money back. Steam Wallet Refunds You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds. However, sometimes refunds are rejected.
You can request a refund for any purchase made on Steam. Starting Tuesday, Steam is offering refunds on any title provided you meet the following conditions: You bought it within two weeks, and you've played it less than two hours. Image: © Deviantart user Deniszizen When Valve introduced the Steam refund system back in 2015, it promised to make buying digital games as worry-free an experience as purchasing any physical product. The problem is that Valve casts its net too wide. You can also request for the Steam hardware and accessories refund within 30 days of purchase. I honestly can't tell if you're being serious right now. Click this, and select Account Details from the drop-down menu.
If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. They raised the limit of how long you can play a game until you have to refund it, so I'm not entirely sure. There must be a certain number of owners and players before its cards are dropped. How much of the refund process is automated? While there is no official number on how many games you can refund before receiving the warning, it seems to trigger after issuing around five refunds within six months. I'd speculate that Valve will tune the system to allow it to cater better to different styles of games rather than have a one-size-fits-all policy. Also, there is a possibility that you purchased the game through Steam but purchased the product key from another website for a lower rate, this is also not refundable.