When I log into the portal I see multiple license codes for Office 2013 to use. Before we do the upgrade, we need make sure you your model machine is compatible with Windows 10. Troubleshoot installing Office Need more help? After that, my Office 2013 was not activated any more and was not able to be activated via phone. Hi, We have definitely heard your frustration, and we're thinking about ways to make this scenario work better for you. He ultimately uninstalled Office and reinstalled it with a new license.
The product will then be activated without needing the key or an internet connection. The upgrade ran fine, no errors. From what I've learned 12 calls and counting now between Lenovo and Microsoft is that Office 2013 product keys aren't supposedly stored anywhere on the machine that they can be accessed. It's the same key from win 7, but now it doesnt give me the access. Hello all, Recently I updated my laptop to Windows 10 from 7 using the Windows update system. The seller distributing the key to multiple users was wrong, but Microsoft's actions are equally as wrong and potentially illegal. Does anyone know what I can do to elevate this issue? After my update to Windows 10, Office 2013 now tells me that none of my programs are activated, and that I must upgrade to 365, or purchase a new activation code.
Hi gvk789, What is your exact machine model? This dropped me right back in Aero Glass Heaven, along with nonstop notifications telling me to activate windows again. Click this and deactivate this title. Normally when Lenovo includes office with a system, they send you a license certificate, and I believe they do so separate from the system itself. What is the exact error message when you trying reset back to clean install? If anyone can come up with an answer to that, I would forever be appreciative. For the license issue, please contact Microsoft phone support for help. For more information on this issue, go to. Upgrade from Win 8 to Win 10, then fresh install Win 10.
After my input, it started configuration and suddenly popped out this message: The Product key you entered cannot be used on this machine. When you call Microsoft to activate by phone, they will ask you for a challenge code which Office will give to you they will show you how to get it. I would recommend calling Microsoft and talking to someone. I hope somebody initiates a class-action lawsuit against Microsoft to force them to issue free keys to any user who at one time had a valid key and has since been rejected. Upon reinstalling it, I was able to open Kaspersky successfully. It triggered a reactivation because, as far as Office is concerned, it's on a different computer.
I explained that this was a copy of Office given to me by my school. If you had an internet connection that it could've activated over, it would have just done it automatically without prompting you. My update happened a couple of days ago and I now can't use any Office 2016 Pro programs without being told they're not activated. If this this laptop had the mic on, it would record hours of epithets from me. I got mine from Best Buy. Wondering if anyone has had any issues with the latest Creators Update.
This is applicable in my case as I am connected to the web through a authentication-based proxy. The hard part is having the keys. The next part is tricky. That way, all you need to do is run the installer. I purchased it from an office store and have the box and product key Helllp!! The consumer's confirmation that a license is valid is through Microsoft's acceptance of the key. That was how I found out what my issue was.
However, Office 2013 requires me to input the key when I launch it. I have not made any hard ware modifications since a long time. Don't worry, that is a Microsoft Product from Microsoft download sites. If you did an upgrade to get Windows 10, please ensure the device manufacturer website has released the Windows 10 compatible driver for your model machine. This issue is specific to the Japanese user interface.
I checked Quicken 2014, and it opened fine. Probably you installed Office 365. Regards, Melon Chen TechNet Community Support It's recommended to download and install , which is developed by Microsoft Support teams. This solution worked for me, its because my notebook has bundling trial office home and business was installed. I will keep you posted on the results. If I have to uninstall Office 2016 I might as well reinstall 2010. The article for it is here.
It supports various Office PowerPoint file formats —. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. Here is the license info from the ospp. I tried resetting back to clean install, after all the reboots and phases, it gives an error stating that it cannot complete that action. I have reported the issue to Microsoft via the feedback feature but Im sure that will get me no where.