Originally posted by Steam Refunds:You can request a refund for nearly any purchase on Steam—for any reason. The 2 hours is their automated process. And while hardware can be refunded, there's certain limitations involved. If you want to take advantage of that then you need to set up a new account for every game you purchase and when your done you sell the account with that one game and the email its attached to. Valve has once again changed , bringing it in line with the more consumer friendly competition. Most refunds are processed within seven days of approval, but refunds for purchases made using international payment methods can take longer.
I still don't like it. The support system will ask if you want help fixing technical issues with the game. Demanded a refund after 45 minutes of playtime, most of that spent futilely attempting to troubleshoot. If you buy multiple games in a single transaction, can you refund just one of them? In an update posted on its website on Tuesday, Valve outlined the rules for getting a refund on Steam, which looks to be surprisingly simple and forgiving for anyone unsatisfied with their purchase. According to , all eligible purchases prior to a sale can be refunded so users can repurchase a game at its discounted price.
Select the game you want to refund. Yes, but the refund request will need to be initiated by the gift recipient. As long as you purchased a game within the past two weeks and have played it for less than two hours, you can request a refund and automatically receive one. You must ship the hardware back to us within fourteen 14 days after requesting the refund, following the instructions we provide you. It's possible that my request was flagged for extra attention for this it's also possible my refund counts as abuse and may limit my ability to request refunds in the future.
That would certainly solve this edge case. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. Note that we do not allow non-gaming meme templates as submissions. First, you'll need to be refunding the purchase to your Steam Wallet—if you want to refund to your credit card or another external payment method, you'll need to refund the whole transaction or nothing at all. Or I didn't like Ubisoft, but let's use Just Dance as an example, in 2 hours you can dance your favorites songs, enjoy the game, I think you can't refund that because it's ubisoft eula but you can say a game is a shitty game because is not history driven and don't need you playing hours to absorb the content vs, play a lot of short times. For now, at least, Valve have made a significant step forward in balancing a system that was previously stacked against customers. However, if the company detects foul play on the customer's part, Valve will no longer offer that individual refunds in the future.
The gameplay is horrible or the story is just too silly for words. Celebrities are the exception, as long as you respect rule 1. Video Content We are unable to offer refunds for video content on Steam e. Provide details and share your research! EikeInteresting stuff about it from developers, commented by TotalBiscuit: One thing he mentions is that you only need one copy of a game to initiate an avalanche of illegal copies, and that it doesn't really matter if that one is refunded or not. As someone with only ~140 games, there's still lots out there that I want.
If third party games have in-game purchases and are refundable, Steam will tell you while buying the same. It is written on the steam page that it includes only 3 episodes and everyone who has ever seen a single video about it knows that it is short. Monument valley takes 2 hours to complete if you're above-average at spatial puzzles and it's one the best games I've played this year. Or there wasn't, until now. When the refund is approved, you'll receive a confirmation email. How to initiate a refund Refunding Steam games is relatively simple.
All refunds are handled by a Valve employee, so refunds are handled based on individual discretion. Once the request has been made, customers will get their money back through the same payment method they used to purchase the game, or dumped into their Steam Wallet accounts. Dying Light isn't any more broken than that I finished it with good performance and no serious issues on linux. Most things I buy, I rest easy in the knowledge that if I don't like it, I can return it and get my money back. Digital content to be of satisfactory quality 35. I managed to undo a preorder of a game that went on sale the day after I preordered it.
Funds used to purchase the gift will be returned to the original purchaser. Since the start of May 2017, gifting games on Steam works a little differently. The email says that Valve is reviewing your request and will get back to you. So if that same player purchases The Witcher 3 through the Steam store and needs a refund, they can successfully receive one as long as they follow the rest of the Steam refund rules. That said, Steam reviews could definitely benefit from having more clear and prominent indicators of whether an author actually owns the game at hand or not. Many developers have also been sharing initial stats and attempting to interpret an impact from them, but with less than two weeks to observe the outcome combined with other factors like the Steam sale and with the likelihood of people experimenting with the refund system , there just isn't enough solid data to be drawing conclusions about what effect refunds may be having on consumer behaviour. If you feel your refund was unfairly refused, you can issue another request and it'll be reconsidered by a different Valve employee.